Lovelza Safety Centre
Meeting someone new should feel exciting, not uncertain. Lovelza combines practical safety tools with clear expectations around authenticity, consent, privacy and respectful behaviour so members can make informed choices at every stage.
Safety starts before the first message
Lovelza is an adults-only service for people aged 18 and over. We use profile information and verification features to help members understand who they are interacting with, but no badge or automated check can guarantee another person's identity, intentions or behaviour. Treat verification as useful context, keep your own judgment switched on, and take time to get to know someone.
Your controls stay close
If an interaction makes you uncomfortable, you do not have to continue it. Lovelza includes controls to report and block members from within the app. Reports should explain what happened as clearly as possible so a concern can be reviewed. Blocking is there to help you end unwanted contact. For child-safety concerns, please also read our dedicated Child Safety Standards page.
Protect your personal information
You decide how quickly trust develops. Avoid sharing your home address, workplace details, financial information, passwords, one-time codes or other sensitive information with someone you have only recently met. Be cautious if a person tries to move the conversation away from Lovelza immediately or pressures you to reveal information you would normally keep private.
Money requests are a serious warning sign
Do not send money, cryptocurrency, gift cards or financial credentials to someone you met through a dating service, even when their story feels urgent or convincing. Be especially careful with requests involving emergencies, travel costs, investments, loans or account verification. If something feels suspicious, stop the conversation and use the reporting tools.
Plan first meetings with care
For an initial in-person meeting, choose a populated public place, arrange your own transport and tell a trusted person where you are going. Keep control of your phone, belongings, food and drinks. You can leave at any time. A match, a long conversation or a previous date never creates an obligation to stay or to agree to physical or sexual contact.
Consent is ongoing
Consent should be freely given, specific and reversible. Pressure, threats, manipulation, intoxication or silence are not substitutes for consent. Respect another person's boundaries immediately, and expect the same respect for yours. If you feel unsafe or believe a crime has occurred, contact the appropriate local emergency service or law-enforcement authority.
When to report
Please report behaviour that may involve harassment, threats, impersonation, scams, coercion, sexual exploitation, suspected underage use or other serious safety concerns. An in-app report helps us review activity connected with the service. It is not a replacement for emergency assistance, so contact local authorities directly when there is an immediate risk of harm.